Shipping & Cancellation Policy


SHIPPING

Right now, shipping is only offered within the United States and Canada.  All orders are shipped via USPS or UPS.  Shipping and handling rates are weight based.  Shipping is free for all orders over $100 shipped within the United States!

In most cases, your order will be processed within 1-2 business days and shipped shortly after.  Please note that during high volume times such as the holidays, processing and shipping times may be delayed.  In the event of a delay, GymVixen Activewear will reach out to you with approximate processing/shipping times.  Shipping times are carrier based and will vary depending on your location.  Your item will be shipped once it has been located in stock and payment has been approved.  After your order leaves our warehouse, it may take up to 24 hours for tracking information to update.  Orders placed over the weekend/holiday will be processed over the next 1-2 business days.  If you have any questions or concerns, please reach out to info@gymvixenactivewear.com.

Please note that orders cannot be cancelled after they have been processed and shipped.  If you need to cancel the order and it is has not been processed yet, please reach out to info@gymvixenactivewear.com and we can help you out.

GymVixen Activewear makes our every effort to ship the purchase as soon as possible. Guaranteed delivery does not apply in the event of service interruptions or failures caused by events beyond GymVixen Activewear's control - such as customer/recipient unavailability, incomplete or wrong address, weather delays and natural disasters.

GymVixen Activewear offers Route Package Protection. Protect your shipment with Route.  Route provides protection for shipments that are lost, broken, or stolen. Add Route to your cart at checkout to enable protection. Visit routeapp.io to learn more.

 

BACKORDERS

Due to constant changes in the marketplace, there is a small chance that the item(s) you ordered will be out of stock when your order is processed. If the item is out of stock from the manufacturer, you will be refunded for the backorder item.  We will send you an e-mail with notification of your backorder items when they become available again.

Please email GymVixen Activewear with questions and/or special mailing instructions. Every effort will be made to fulfill special requests.